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Informational Brochures
The Department of Financial Institutions has developed several brochures (available in English and Spanish) to assist consumers and customers of state financial institutions. These new brochures are just one component of the Department’s active community education and outreach campaign to help Californians increase their understanding of financial transactions. For more information or to request copies of DFI consumer brochures, please contact Alana Golden, Public Information Officer and Consumer Education Coordinator at (916) 323-7012.
- Information for Customers of State Financial Institutions (Adobe PDF)
- Información para los clientes de instituciones financieras licenció por el estado (Spanish) (Adobe PDF)
- Tips for Financial Transactions (Adobe PDF)
- Consejos para transacciones financieras (Spanish) (Adobe PDF)
- Sending Money to Foreign Countries (Adobe PDF)
- Cómo enviar dinero a países extranjeros - Información para el consumidor (Spanish)(Adobe PDF)
- Sending Money to Foreign Countries (Korean) (Adobe PDF)
- 10 Things Financial Literacy Youth Bookmark (To order free copies, contact Alana Golden include number of bookmarks requested, name and mailing address.)
OCC Consumer Brochure
- Assistance for Customers of National Banks (Wells Fargo, BofA, Washington Mutual, etc.) (Adobe PDF)
- Asistencia a los clientes de los Bancos Nacionales (Spanish) (Adobe PDF)

Consumer.gov - Your Money is a "one-stop" link to a broad range of federal information resources available online. It is designed so that you can locate information by category, including banking, credit, identity theft, consumer protection. Each category has subcategories to direct you to areas within individual federal web sites containing related information.
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