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Informational Brochures
The Department of Financial Institutions has developed several brochures to assist consumers and customers of state financial institutions. The brochures are available in English, Chinese (Cantonese/Mandarin), Korean, Russian, Spanish, Tagalog and Vietnamese. These new brochures are just one component of the Department’s active community education and outreach campaign to help Californians increase their understanding of financial transactions. Additional information and resources are available in the DFI Financial Education Directory
For more information or to request copies of DFI consumer brochures, please contact Alana Golden, Public Information Officer and Consumer Education Coordinator at (916) 323-7012.
- Information for Customers of State Financial Institutions (Adobe PDF)
- Información para los clientes de instituciones financieras licenció por el estado (Spanish) (Adobe PDF)
- Information for Customers of State Financial Institutions (Korean) (Adobe PDF)
- Information for Customers of State Financial Institutions (Chinese/Cantonese/Mandarin) (Adobe PDF)
- Information for Customers of State Financial Institutions (Russian) (Adobe PDF)
- Information for Customers of State Financial Institutions (Tagalog) (Adobe PDF)
- Information for Customers of State Financial Institutions (Vietnamese) (Adobe PDF)
- Tips for Financial Transactions (Adobe PDF)
- Consejos para transacciones financieras (Spanish) (Adobe PDF)
- Tips for Financial Transactions (Korean) (Adobe PDF)
- Tips for Financial Transactions (Chinese/Cantonese/Mandarin) (Adobe PDF)
- Tips for Financial Transactions (Russian) (Adobe PDF)
- Tips for Financial Transactions (Tagalog) (Adobe PDF)
- Tips for Financial Transactions (Vietnamese) (Adobe PDF)
- Sending Money to Foreign Countries (Adobe PDF)
- Cómo enviar dinero a países extranjeros - Información para el consumidor (Spanish)(Adobe PDF)
- Sending Money to Foreign Countries (Korean) (Adobe PDF)
- Sending Money to Foreign Countries (Chinese/Cantonese/Mandarin) (Adobe PDF)
- Sending Money to Foreign Countries (Russian) (Adobe PDF)
- Sending Money to Foreign Countries (Tagalog) (Adobe PDF)
- Sending Money to Foreign Countries (Vietnamese) (Adobe PDF)
- 10 Things Financial Literacy Youth Bookmark (To order free copies, contact Alana Golden include number of bookmarks requested, name and mailing address.)
- 10 Things Financial Literacy Youth Bookmark (Korean)
- 10 Things Financial Literacy Youth Bookmark (Chinese/Cantonese/Mandarin)
- 10 Things Financial Literacy Youth Bookmark (Russian)
- 10 Things Financial Literacy Youth Bookmark (Tagalog)
- 10 Things Financial Literacy Youth Bookmark (Vietnamese)
OCC Consumer Brochure
- Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Adobe PDF)
- Asistencia a los clientes de los Bancos Nacionales (Spanish) (Adobe PDF)
- Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Korean) (Adobe PDF)
- Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Chinese/Cantonese/Mandarin) (Adobe PDF)
- Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Russian) (Adobe PDF)
- Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Tagalog) (Adobe PDF)
- Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Vietnamese) (Adobe PDF)
Consumer.gov - Your Money is a "one-stop" link to a broad range of federal information resources available online. It is designed so that you can locate information by category, including banking, credit, identity theft, consumer protection. Each category has subcategories to direct you to areas within individual federal web sites containing related information.
Related agencies: