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Do you have a question for the Department of Financial Institutions Consumer Services Office?

First, please check the following financial institution names. We do not license these financial institutions and we cannot answer any questions regarding their business. Please follow the connecting link to the regulator for that financial institution so that you may ask a question or file your complaint.

Bank Name	Regulator
Applied Bank	Delaware State Bank Commissioner
Bank of America, N.A.	Office of the Comptroller of the Currency
Capital One, N.A.	Office of the Comptroller of the Currency
Citibank, N.A.	Office of the Comptroller of the Currency
HSBC Bank, N.A.	Office of the Comptroller of the Currency
JPMorgan Chase Bank, N.A.	Office of the Comptroller of the Currency
Orange County Teacher Federal Credit Union	National Credit Union Administration
U.S. Bank, N.A.	Office of the Comptroller of the Currency
Union Bank of California, N.A.	Office of the Comptroller of the Currency
Washington Mutual Bank	Office of Thrift Supervision
Wells Fargo Bank, N.A.	Office of the Comptroller of the Currency
Wachovia Bank, N.A.	Office of the Comptroller of the Currency

For faster service, you may want to review the Frequently Asked Questions.

For all other inquiries, email DFI consumer services.

Please note: The consumer services section is not a court of law and does not have the ability to make legal determination. If your particular question requires legal interpretation or assistance please go to California Courts Free & Low-Cost Legal Help Web site for information on how to get free or low cost legal assistance.