Welcome to the California Department of Financial Institutions

Right Column

Financial Literacy Resources

Tips to Get Started

Identify an objective

  • Public relations/outreach
  • Volunteer opportunity
  • Expand into new market segment (e.g., Spanish speaking, youths, college students)
  • Increase deposit base
  • Decrease or reactivate delinquent customers
  • Homeownership product
  • Small business product
  • Other credit product

Identify the target audience

  • May be several for the same objective (e.g., general audience, youths, seniors)

Locate training materials

  • General resources: a clearinghouse of resources to develop new training materials or to supplement existing materials
  • Off-the-shelf curriculum: independent training materials and financial literacy publications available for immediate use or distributions
  • Proprietary materials: branded curriculum and materials provided by an organization

Determine who will conduct the training 

  • Financial institution personnel
  • Community organization staff
  • Outsource training; investment in an existing program 

Other things to consider

  • Where will the training take place?
  • Who is responsible for marketing/advertising the training?
  • What are your benchmarks? Will you measure performance?