Consumers - Who Regulates My Financial Institution?
It is sometimes difficult for to determine the correct regulatory agency for financial institutions. Please take a moment to look up which regulator has authority over your financial institution.
Financial Institutions Regulated by DFI
DFI is the regulator for California state-licensed banks, state-licensed credit unions, state-licensed trust companies, state-licensed industrial loan companies, state-licensed offices of foreign banks, money transmitters. DFI can only help you with questions and complaints regarding financial institutions that we regulate. For questions and complaints about other types of financial institutions, please contact the appropriate regulatory agency.
Note: If you don’t see your financial institution listed, please see the list of federal and other regulators below.
Other State and National Financial Institution Regulators
The OCC is responsible for national banks. National banks are distinguished by the words “national” or “national association” or the initials “N.A.”
- Examples: Bank of America, N.A. Citibank, N.A., JPMorgan Chase Bank, N.A., Union Bank, N.A., U.S. Bank, N.A., and Wells Fargo Bank, N.A.
National banks sometimes omit the words "national association" or the initials "N.A." in their advertising. To determine if your bank is a national bank, you may wish to check your official bank documents, checks, loan documents, deposit agreement, etc.
Note: On July 21, 2011, supervisory responsibility for federal savings associations transferred from the OTS to the OCC.
The National Credit Union Administration is responsible for Federal credit unions. Federal credit unions are distinguished by the words “federal” or the initials “F.C.U.”
- Examples: First Technology Federal Credit Union, Kinecta Federal Credit Union, Logix Federal Credit Union, Mission Federal Credit Union, Navy Federal Credit Union and Schools First Federal Credit Union (fka Orange County Teachers FCU)
Federal credit unions sometimes omit the word “federal credit union” or the initials “F.C.U.” in their advertising. To determine if your credit union is a Federal credit union, you may wish to check your official documents, checks, loan documents, deposit agreement, etc. for the exact legal title.
Other state banks: Some state-licensed banks headquartered in other states have branch offices in California. Examples are Banco Popular North America, Comerica Bank and Umpqua Bank. Click here for a list of other state banks doing business in California and the state regulator that license and regulate them.
Other California Financial Service Regulators
CORP licenses and regulates Residential Mortgage Lenders (RMLs); California Finance Lenders (CFLs); independent escrow companies; deferred deposit originators (payday lenders); check sellers, bill payers and proraters; securities brokers and dealers; investment advisers; and financial planners. The Department also regulates the offer and sales of securities, franchises, and off-exchange commodities.
The DRE is responsible for the administration and enforcement of the Real Estate Law and Subdivided Lands Law. Licensees include real estate brokers and salespersons, prepaid rental listing services and mineral, oil and gas brokers. Real estate brokers may also act as mortgage brokers.
OREA licenses real estate appraisers and ensures adherence to the national Uniform Standards of Professional Appraisal Practice (USPAP) and the California Real Estate Appraisers Licensing and Certification Law and Regulations.
Additional State Financial Service Contacts
The AG administers the Check Casher Permit Program. Every owner of a check cashing business in California is required by law to obtain a permit from the Attorney General's Department of Justice.
CDI licenses and regulates the rates and practices of insurance companies, agents, and brokers in California including title insurance companies and title insurance controlled escrows.